Skip to Content

Frequently asked questions

Here are some common questions about our company.

Our eCatalogue is a digital product listing portal where registered clients can browse our full range of industrial and MRO supplies. It’s designed to simplify the inquiry and procurement process by allowing users to build and submit order requests online.

No. The platform is used for product selection and inquiry submission only. After submitting your basket, our team will review your request, confirm details, and send you an official quotation and next steps via email.

Yes. To view pricing, download technical sheets, or submit inquiries, you must be a registered user. Once your account is approved, you’ll gain access based on your assigned client group or region.

Yes, but only after you log in with an approved account. Pricing is shown in MYR or USD, depending on your profile.

Simply browse the product listings, add items to your basket, and submit the inquiry. Our team will contact you with:

  • Confirmed availability
  • Lead time
  • Pricing
  • A formal quotation for your approval

We specialises in industrial and MRO supply solutions for sectors such as:

  • Oil & Gas
  • Marine & Offshore
  • Construction
  • Manufacturing
  • Facility Maintenance
  • Utilities & Infrastructure

Yes. Many of our listed products include downloadable data sheets. If you need additional information, our team will be happy to provide detailed documentation during the inquiry process.

You will receive an automated confirmation email after submission. Our sales or support personnel will follow up shortly to review your request and offer further assistance.

Yes. We handle both standard and custom procurement requests. Bulk orders, contract supply, and project-based sourcing are part of our core services. Please submit your list and our team will advise accordingly.

You can reach us anytime at enquiry@misarmasupply.com or contact your dedicated Account Manager if you’re an existing client.